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FAQs

Sizing
Q: How to select a belt size properly
A: Ordering the Correct Size of Belts is very important. In most cases, belt size is measured from where the leather ends at the buckle end to the middle hole at the tip end. If you have your own belt for reference: The simplest way to order the correct belt size is to select the most comfortable belt that you own. Lay the fully extended belt on a flat surface. Measure the distance, in inches, from the hole that is most comfortable to where the belt folds around the buckle. Do not include the length of the buckle. This number is your correct belt size. If the measurement number is an odd size, order the next even size. Example: your belt measures 33 inches, order a size 34 belt. If you don't have a belt that fits: Break out the old measuring tape. This really is important. Don't try to guess, or assume you wear a certain size, just because the last belt you bought was that size. Instead, break out the measuring tape and measure exactly how and where you like your belt to sit on your hips, making sure to put the tape through your belt loops. Add some extra inches if you intend to wear the belt on the outside of your shirt. If you don't have measuring tape on hand or you don't have a belt of your own for reference: For belts with numeric sizes, order one size larger than pants waist size. (32" waist takes a 34" belt.) For belts with letter sizes use the chart below. Measurements are in inches. The letter sizes are for general reference only, individual product may have its own customized sizing, i.e.: S-30", S/M-32", so it is recommended to always look at numeric size or measurement if they are available. Usually a belt comes with 5 holes, 1" apart. If you have the measurement of where you will wear the belt, it would be more comfortable to select a size that is about 1 or 2 inch bigger than the actual measurement. If you want to wear this belt lower than usual, even bigger size should be considered Usually order one size larger than pants size For cut-to-fit one-size-fits-all clamp on buckle belts, they can be resized easily, please read to following instruction for detail: How to re-size CUT TO FIT clamp on belts: Select your favorite belt strap or clamp on belt; Select one or more clamp on buckle with the same width specification Measure your size; Remove the buckle if the belt comes with a buckle Cut the belt strap at buckle end; Clamp on the buckle to the strap; Tools you may need: a scissor and a small flat screw driver
Q: How does the belt size run?
A: Belt Size is measured from where the leather ends at the buckle end to the middle hole at the tip end. In some cases, the belt size is measured from end to end, which is described clearly at product description page
Payment
Q: What kind of payment do you take?
A: We accept PayPal, Credit Card (Visa, Master, Amex, Discover), Checkout with Amazon, payment option will be available at checkout page
Checkout
Q: I couldn't checkout, I do not have user name and password
A: If you are a new customer, please add at least one item in your shopping bag before checkout, then you will have the option to click "checkout" as a new customer, then follow the instruction at next pages to create an account and complete checkout. If you not going to shop at this time and would like to receive email newletters to get updated on our website, please enter your email address and full name at bottom of this page to subscribe
Return & Exchange
Q: Return & Exchange Policy
A: We accept return or exchange within 30 days of delivery during this holiday season within domestic United States, and returned items must be in original package and salable condition. The following please find three options: 1. Return for refund for the item cost (shipping and handling fee is not refundable); 2. You have already placed a new order in different color or size and would like full refund for this order (including domestic standard shipping fee); 3. You would like to exchange for the same style but different size and/or different color. You will bear shipping fee for package return. This policy is applicable for orders within domestic United States except item 1 Return address: Bailin, Inc 23146 Arroyo Vista Rancho Santa Magarita, CA 92688
Q: Shall I have to pay shipping fee for exchange?
A: No, you do not need to pay for shipping fee for us to send exchange package to you within domestic United States with standard shipping method. However you will bear the shipping fee for returning the original package. Additional charge may apply if expedited shipping method is requested for exchange
Review
Q: Do you have review on your website?
A: Yes, we have review.
Q: How to write a review?
A: It is easy - just click the "Write a Review" link next to each product you have ever purchased and complete the quick review form.
Q: What is review?
A: Review is a collection of feedback of opinion from you or other customers about purchasing. Your feedback will help other customers make informed buying decisions and help us improve the products we offer. Of course, when you visit our site, we hope you will benefit from the reviews others have contributed
Shipping
Q: Does U.S.P.S Priority Mail ship within 1 - 2 days?
A: "ship within 1 - 2 days" means orders will usually ship within 1 - 2 days after the orders are received. We are trying to do our best to ship orders as soon as we can. U.S.P.S Priority Mail is one of the shipping options. Priority mail takes about 2 - 3 days for delivery after orders are picked up by USPS.